Team

Contact

Safeguarding

Miss J Hocking – Designated Safeguarding Lead

Mrs H Ashton-Smith – Operational Safeguarding Lead

Email: 

safeguarding@sirjamessmiths.cornwall.sch.uk

Attendance

Mrs R Scawn – Attendance Officer

Reporting an Absence:

Parents and Carers are required to notify the Attendance Officer as early as possible every day of a child’s absence and by no later than 9.30am.

Email: 

attendance@sirjamessmiths.cornwall.sch.uk

Absence Line – Tel:  01840 213274 and

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If you have a more general academic or pastoral question or concern, please raise this in the first instance with your child’s Tutor.  They will then be able to either respond themselves, or ensure your message gets to the most appropriate person to get back to you.

Tutors

Email: 

Tutor@sirjamessmiths.cornwall.sch.uk

Pastoral Team

Mrs Helen Ashton-Smith

Miss Leanne Cullip

Mrs Emma Williams

Email:

Pastoral@sirjamessmiths.cornwall.sch.uk

For questions or concerns related to Special Educational Needs and disabilities (SEND), please contact the SENDCo Team:

SEND Team

SENDCo: Ms C Woudberg

SENDCo Assistant: Mrs D Williams

SENDCo Admin: Mrs S Morey 

Email:  Send@sirjamessmiths.cornwall.sch.uk

When will I hear back?

Schools are busy places, and often our staff have little flexibility in when they are able to dedicate time to responding to emails due to teaching or other commitments or indeed absence from school for illness, professional development or other possible reasons.  However, it is important to us that your queries and concerns are acknowledged and then resolved as swiftly as possible.

We endeavour to respond to any email or phone message within 72 weekday hours.  We know how important communication is and we value the time you have taken to make contact with us. 

If you have not had a response within three full working days (eg, if you make contact early on a Tuesday and you have not had a response by the end of Friday), then please forward your email to the Headteacher’s PA:  secretary@sirjamessmiths.cornwall.sch.uk.  The Headteacher will be made aware of the nature of the contact but may not be the most appropriate person to respond. 

General Enquiries

The email address can be used for general queries where it is not clear who the query should be addressed to.  The query will usually then be addressed to the most appropriate person to deal with it and an acknowledgement should be received in line with the timescales.

enquiries@sirjamessmiths.cornwall.sch.uk